Processing times:
We do our best to process orders for shipping within 1-2 business days. As a family operation, we do not usually process orders on weekends or holidays, but you may receive email from us after regular business hours. You will receive tracking information by email when your order is prepared for shipping, and your package will usually be picked up by the carrier on the next business day.
Shipping times:
The shipping times on our checkout page are estimates provided by the carriers. Please add 1-2 business days (excluding weekends and holidays) for our processing. Note that many US Post Office services have been delayed recently.
Shipping charges are based on the order weight and destination.
We offer three domestic (USA) shipping options, which all include tracking:
- US Postal Service Media Mail: 3 to 10 business days. ALERT! Due to US Post Office difficulties, Media Mail deliveries are currently being delayed up to 30 days. Please choose a different service if time is of the essence.
- US Postal Service Priority Mail: 2 to 4 business day
- UPS Ground: 1 to 7 business days
Due to current difficulties with the US Postal Service and the international impact of the ongoing pandemic, we are currently only offering UPS services for international shipping. We have found UPS to be much more reliable than mail that utilizes local government services. Delivery times vary based on the destination country, customs requirements, and class of service.
- UPS Worldwide Express®
- UPS Worldwide Saver®
- UPS® Ground
We typically offer three US Postal Service international shipping options, which all include tracking. Shipping times vary based on the destination country, customs requirements, and class of service.
- First Class Package International (Canada and UK only) (Temporarily Discontinued)
- Priority Mail International (Temporarily Discontinued)
- Priority Mail Express International (Temporarily Discontinued)
Note that domestic and international shipping may take longer than listed, due to carrier delays.
To calculate a shipping charge:
The quickest way to find out the shipping charge for a specific order is to enter your order into our store and begin the checkout process. Enter your address and select a shipping method. The system will display your shipping charge and an order summary. This summary is available before the system asks for payment.
To request a quote:
If you prefer, we will be happy to prepare a formal quote. Simply email Info@StutteringTherapyResources.com and include a list of the items that you would like and your shipping address.
Please let us know how we can help!
